D1- Analyse the importance of interrelationships within one travel and tourism organisation

For D1, learners can select one organisation. The work has to be analytical and it is important that the selected organisation will provide sufficient coverage of all aspects of interrelationships. For example, a large tour operator could have complex chains of distribution that may involve many levels, ie sales directly to the customer through their own call centres, via their own website, sales indirectly to customers via high street retail agents, via web-based agents. The tour operator may be integrated horizontally and vertically and they will have certain interdependencies such as retail travel agents, principals (flights and accommodation) and excursion providers. Learners will need to explore all these aspects of interrelationship and analyse their importance to the selected organisation and to the other organisations involved.