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Unit 9 - Human Resources Metrics, Reporting and Financial Management
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Notes for Unit 9 - Human Resources Metrics, Reporting and Financial Management based on Comprehensive Knowledge Exam (CKE2) Preparation Course

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  • March 21, 2019
  • 9
  • 2018/2019
  • Study guide

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Unit 9 - Human Resources Metrics, Reporting and Financial Management

Information Technology
• Information Technology encompasses all of the hardware and software, including networking and communications
technologies.
• Benefits are:
• Operational = processes are more efficient
• Relational = people are more connected
• Transformational = the way work is done has changed
• HRIS enables better access and analysis of workforce information
• HR administration is much more efficient via HRIS
• Web-Based Systems




• HR systems are now web based so employees and managers can access information
• HR portals communicate range of information
• Types of HR Management Systems




• ERP - Standardized data
• HRIS - Used by HR department
• Specialty - ATS, Scheduling
• Security + Confidentiality is critically important

Information and Legal Compliance
• Privacy legislation governs what can be collected, how it is stored and who can access and for how long.
• Information collected must be related directly to business needs
• Employees know why it is collected and used
• Federal and provincial legislation regulate:
• What is collected
• How it is stored
• Who has access
• How long it is retained
• Ontario Organization
• Name/Address/Start Date for 3 years
• CRA wants payroll information for 6 years

, Compensation Costs
• Labour Cost per FTE = labour cost / FTE
• Labour Cost Revenue Percent = labour costs / revenue
• Cost of Benefits as a Percentage of Total Labour Costs = Benefit Costs / Labour Costs

Return on Investment = (Benefit - Cost) / Cost
• Example
• Training Cost = $10 000
• Estimated gain is a 1% increase in productivity for a group of employees with a payroll value of $1 200 000.
• ROI = ((0.1 x $1 200 000) - $10 000) / Cost
• ROI = (($12 000) - $10 000) / Cost
• ROI = $2 000 / $10 000
• ROI = 0.2 or 20%

Human Capital Metrics vs Human Resources Metrics
• Human Capital Metrics
• Quantify’s the organizations talent
• Important for merger/acquisition
• Relationship between Organization’s success and workforce characteristics
• Describes various aspects of the workforce
• Education level
• Experience
• Skills inventories
• Performance scores
• Tenure or Service
• Human Resources Metrics
• Measures programs
• Describes the efficiency and effectiveness of HR programs
• Impact
• Speed
• Cost
• HR Audit = a review of HR policies, programs, processes and documentation to identify opportunities to improve
efficiency, effectiveness, customer satisfaction and legal compliance

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