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Unit 4 - Business Communication P5 P6 P7

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Unit 4 - Business Communication P5 P6 P7 P5 explain the legal and ethical issues in relation to the use of business information. P6 explain the operational issues in relation to the use of business information. P7 Outline electronic and non-electronic methods for communicating business informati...

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  • January 26, 2019
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  • 2017/2018
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  • unit 4 business communication p5 p6 p7
  • unit 4 business communication
  • p5 explain the legal and ethical issues in relation to the use of business information
  • p6 explain the operational issues in re

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Abdulalah Al-Jobore
Unit 4: P5 P6

P5 explain the legal and ethical issues in relatin ti the use if business infirmatinn
The legal issue
Data Pritectin Act 1998

The Data Protecton Act 1998 provide a legal protecton for the use of people’s infor$atonn which
protect the infor$aton held about people within the business fro$ being $isused. This Act allows
businesses to control how your personal infor$aton is used by business. Many businesses store and
use infor$aton about peoplen and therefore they have to use this infor$aton in appropriately and
legally.

Tesco have to $ake sure that the custo$ers’ personal infor$aton is protected and safely secured in
their database. For exa$plen Tesco collect infor$aton for$ Club card registraton and applicaton
for$sn the infor$aton include details such as address and other personal infor$aton. They cannot
share or publish these detailsn as it have to be securely stored on a database.

Freedim if infirmatin Act 2000

The Freedo$ of Infor$aton Act beco$e efectve in 2005n it ensures to provisions for disclosed
infor$aton held by the public authority bodies. This act fves the public the right to reuuest
infor$aton held by the public authority. Moreovern this act does have so$e exe$ptons for
exa$plen if the cost of a reuuest for data surpasses an appropriate li$it n then the public authority
can decide whether there is benefts for the public interest is being served by denying the reuuest
or supplying the infor$aton .

Tesco co$ply with this act as they let their custo$ers to access infor$aton that is held about the$
in the database. Tesco also give their custo$ers the opportunity to write the Data protecton ofcern
legal and afairs depart$ent. Each custo$ers reuuired to pay £10 in order for the$ to aces their
infor$aton.

The Cimputer Misuse Act 1990

This act is a law that set up by the UK govern$ent to stop certain actvites using a co$putern for
exa$plen hacking into other peoples’ syste$sn $isusing the sofwaren or helping so$eone to gain
access to unauthorised portended fles on a co$puter. This act is split into three categories of
infringe$ent; unauthorised access to co$puter $aterialn unauthorised access to co$puter syste$s
with intent to co$$it another ofencen and unauthorised $odifcaton of co$puter $aterial.

This act $akes sure that the people who intent to carry out cri$inal ofence using the co$puter are
punished by the law. Tesco will $ake sure that their e$ployees use the co$puter legally and not try
carry out cri$inal ofence to $ake sure they co$ply with the law.

, Abdulalah Al-Jobore
Unit 4: P5 P6


The ethical issue
Tesco will need to consider the code of practce that exist within the business to $aintain business
ethical. Thereforen the business ethical will include:

Email- Tesco is a large co$panyn which therefore need to send thousand e$ails to $any custo$ersn
and other stakeholders. E$ployees assu$e that their e$ails are private; howevern co$pany policies
routnely $onitor the actvites of sent e$ails. When the Tesco staf using the co$pany e$ailn they
are will represent the co$pany and any inappropriate use of the e$ailn such using inappropriate
languages will refect negatvely on Tesco. Thereforen Tesco will need to use the e$ail in suitable
way which include:

 Do use the e$ail as a $e$o for only short text
 Do use the e$ail as re$inder to deliver an i$portant $essage and urgent infor$aton such
as dates and $eetng.
 Do use the e$ail to infor$ a large group of people.

Tesco also need to consider to avoiding using e$ails for so$e satatonn which include;

 Not using the e$ails to send large docu$ents/atach$ents to people.
 Not using the e$ail to save infor$aton for long t$e storage.
 Not using the e$ail to for co$plicated uuires/ongoing dialogues or explanaton.

Internet – $any co$panies like Tesco have codes of practce on the use of the internetn which state
what their e$ployees can and cannot use the internet for. Tesco will set a guideline that their staf
need to follow in order to follow the law.

Whistle bliwing – the whistle blower is so$eonen which can raises a concern about a business
practcen usually to the $anage$ent within the co$pany or to an outside the co$pany such the
pres. The $ajor concerns are usually related to fraudn cri$e or any other serious risks that could
afect the custo$ersn e$ployeesn shareholders and other stakeholders. Tesco will provide so$eone
who is confdental and anony$ous and deals with the concern regarding to fraudn cri$e and other
serious risks actvites.

Organisatinal pilicies – Tesco will have $any policies to $ake sure that their business practses in
with regard to infor$aton that can be done ethically. This $ay involves the $anage$ent of
infor$aton in order to ensure that their business practces such $arketng are fair and just.

Infirmatin iwnership – any infor$aton created by an individual then the owner of the
infor$aton will be individual as the individual will be responsible on this infor$aton as well as
protectng the infor$aton. . In businessn the ownership of infor$aton regarded by Tesco has highly
i$portant.

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